Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

• UAE: 2-5 Business Days
• GCC Countries: 4-8 Business Days
• International: 7-15 Business Days

Shipping Charges

We offer Free Shipping on selected orders and promotional campaigns. Shipping charges (if applicable) will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

Delays & Exceptions

Delivery times may vary due to customs clearance, weather conditions, public holidays, or unforeseen courier delays.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery, and we will assist you promptly.

Need Help?

For any shipping-related questions, please contact our customer support team. We're always happy to help! 💖✨